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System status

All systems operational

No incidents detected by the live probe.

Last checked 10/4/2026, 11:45:37 PM · refreshes every 30 seconds.

Last 90 days

Jul 6, 2026 to Oct 4, 2026

Average uptime
92.14%

Across monitored services

Incidents
1914

No active incidents

Average recovery
31m 10s

848h 46m total service impact

Application databaseIncidents: 33
93.56%uptime
Jul 7, 2026Oct 4, 2026
Payments — StripeIncidents: 114
98.36%uptime
Jul 7, 2026Oct 4, 2026
Edge infrastructure — CloudflareIncidents: 92
79.38%uptime
Jul 7, 2026Oct 4, 2026
WebsiteIncidents: 812
91.42%uptime
Jul 7, 2026Oct 4, 2026
authIncidents: 863
97.99%uptime
Jul 7, 2026Oct 4, 2026

Components

Application databasePlanetScale Postgres via Hyperdrive — bookings, accounts, chat history.
Operational187ms
Payments — StripeCard processing + Apple Pay / Google Pay.
Operational120ms
Edge infrastructure — CloudflareCDN, Workers, R2 object storage, and Hyperdrive DB pooling.
Operational118ms
Websitewww.getmyhotels.com — search, chat, and booking pages.
Operational120ms
auth
Operational4000ms

Incident history

50 in the last 90 days

Friday, October 2, 2026

Edge infrastructure — Cloudflaredown
Resolved · 10m 0s

Recovery not yet confirmed — 1 of 2 consecutive healthy ticks.

Started 10/2/2026, 9:49:48 PM·Resolved 10/2/2026, 9:59:48 PM

Payments — Stripedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 10/2/2026, 6:04:58 AM·Resolved 10/2/2026, 6:05:58 AM

Wednesday, September 30, 2026

Application databasedown
Resolved · 18h 17m

unreachable

False alarm: our monitoring job was failing, so the database check could not run. The database itself was not down.

Started 9/30/2026, 7:42:56 PM·Resolved 10/1/2026, 2:00:29 PM

Edge infrastructure — Cloudflaredegraded
Resolved · 5h 52m

R2 Latency

Minor Cloudflare R2 latency that only affected photo caching. Bookings were not affected.

Started 9/30/2026, 1:50:32 PM·Resolved 9/30/2026, 7:42:56 PM

Application databasedown
Resolved · 27m 0s

unreachable

False alarm: our monitoring job was failing, so the database check could not run. The database itself was not down.

Started 9/30/2026, 1:50:32 PM·Resolved 9/30/2026, 2:17:32 PM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 6:40:30 AM·Resolved 9/30/2026, 6:41:30 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:52:34 AM·Resolved 9/30/2026, 4:53:34 AM

authdegraded
Resolved · 52s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:45:42 AM·Resolved 9/30/2026, 4:46:34 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:32:34 AM·Resolved 9/30/2026, 4:33:34 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:25:34 AM·Resolved 9/30/2026, 4:26:34 AM

authdegraded
Resolved · 55s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 4:20:38 AM·Resolved 9/30/2026, 4:21:34 AM

authdegraded
Resolved · 39s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 2:30:54 AM·Resolved 9/30/2026, 2:31:34 AM

authdegraded
Resolved · 19s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:45:25 AM·Resolved 9/30/2026, 1:45:44 AM

authdegraded
Resolved · 22s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:44:14 AM·Resolved 9/30/2026, 1:44:36 AM

Websitedegraded
Resolved · 22s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:44:14 AM·Resolved 9/30/2026, 1:44:36 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:37:14 AM·Resolved 9/30/2026, 1:38:14 AM

Websitedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:37:14 AM·Resolved 9/30/2026, 1:38:14 AM

Websitedegraded
Resolved · 47s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:32:27 AM·Resolved 9/30/2026, 1:33:14 AM

authdegraded
Resolved · 47s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:32:27 AM·Resolved 9/30/2026, 1:33:14 AM

authdegraded
Resolved · 1m 10s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:09:14 AM·Resolved 9/30/2026, 1:10:23 AM

Websitedegraded
Resolved · 1m 10s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:09:14 AM·Resolved 9/30/2026, 1:10:23 AM

Websitedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:02:14 AM·Resolved 9/30/2026, 1:03:14 AM

authdegraded
Resolved · 2m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 1:02:14 AM·Resolved 9/30/2026, 1:04:14 AM

Websitedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:57:14 AM·Resolved 9/30/2026, 12:58:14 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:57:14 AM·Resolved 9/30/2026, 12:58:14 AM

Websitedegraded
Resolved · 51s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:50:23 AM·Resolved 9/30/2026, 12:51:14 AM

authdegraded
Resolved · 51s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:50:23 AM·Resolved 9/30/2026, 12:51:14 AM

Websitedegraded
Resolved · 50s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:40:24 AM·Resolved 9/30/2026, 12:41:14 AM

authdegraded
Resolved · 50s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:40:24 AM·Resolved 9/30/2026, 12:41:14 AM

authdegraded
Resolved · 1m 55s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:35:19 AM·Resolved 9/30/2026, 12:37:14 AM

Websitedegraded
Resolved · 56s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:35:19 AM·Resolved 9/30/2026, 12:36:14 AM

authdegraded
Resolved · 51s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:20:22 AM·Resolved 9/30/2026, 12:21:14 AM

Websitedegraded
Resolved · 51s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:20:22 AM·Resolved 9/30/2026, 12:21:14 AM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:18:14 AM·Resolved 9/30/2026, 12:19:14 AM

Websitedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:18:14 AM·Resolved 9/30/2026, 12:19:14 AM

authdegraded
Resolved · 52s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:15:22 AM·Resolved 9/30/2026, 12:16:14 AM

authdegraded
Resolved · 56s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:05:18 AM·Resolved 9/30/2026, 12:06:14 AM

Websitedegraded
Resolved · 56s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:05:18 AM·Resolved 9/30/2026, 12:06:14 AM

authdegraded
Resolved · 2m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:01:14 AM·Resolved 9/30/2026, 12:03:14 AM

Websitedegraded
Resolved · 2m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/30/2026, 12:01:14 AM·Resolved 9/30/2026, 12:03:14 AM

Tuesday, September 29, 2026

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 11:46:14 PM·Resolved 9/29/2026, 11:47:14 PM

Websitedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 11:46:14 PM·Resolved 9/29/2026, 11:47:14 PM

Payments — Stripedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 11:03:14 PM·Resolved 9/29/2026, 11:04:14 PM

Payments — Stripedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 10:17:14 PM·Resolved 9/29/2026, 10:18:14 PM

authdegraded
Resolved · 1m 2s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 10:04:14 PM·Resolved 9/29/2026, 10:05:16 PM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 6:32:14 PM·Resolved 9/29/2026, 6:33:14 PM

Websitedegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 6:32:14 PM·Resolved 9/29/2026, 6:33:14 PM

authdegraded
Resolved · 49s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 6:30:24 PM·Resolved 9/29/2026, 6:31:14 PM

Payments — Stripedegraded
Resolved · 1m 1s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 3:34:14 PM·Resolved 9/29/2026, 3:35:15 PM

authdegraded
Resolved · 1m 0s

timeout

False alarm: our monitoring check stalled. The service itself was not affected.

Started 9/29/2026, 3:06:14 PM·Resolved 9/29/2026, 3:07:14 PM

Alert delivery

Incident resolved email
x9il6ce5e983u3t8w7o325hk · Recipients: 2
Delivered10/2/2026, 10:00:38 PM
Incident opened email
x9il6ce5e983u3t8w7o325hk · Recipients: 2
Delivered10/2/2026, 9:50:36 PM
Incident resolved email
niz3jm6cwlx7rub7twwyjxl4 · Recipients: 1
Delivered10/2/2026, 6:06:45 AM
Incident resolved email
niz3jm6cwlx7rub7twwyjxl4 · Recipients: 1
Sent10/2/2026, 6:06:30 AM
Incident opened email
niz3jm6cwlx7rub7twwyjxl4 · Recipients: 1
Delivered10/2/2026, 6:05:47 AM
Incident opened email
niz3jm6cwlx7rub7twwyjxl4 · Recipients: 1
Sent10/2/2026, 6:05:32 AM
Incident resolved email
hll44d36p14q4k2slitgfwca · Recipients: 2
Delivered10/1/2026, 2:02:35 PM
Incident resolved email
ryttzyodv9be4jq84wbjoxxa · Recipients: 1
Sent9/30/2026, 7:44:20 PM
Incident opened email
hll44d36p14q4k2slitgfwca · Recipients: 1
Sent9/30/2026, 7:44:20 PM
Incident resolved email
c5zer9cua668yswv8on3ji6s · Recipients: 2
Delivered9/30/2026, 2:17:53 PM
Incident opened email
ryttzyodv9be4jq84wbjoxxa · Recipients: 1
Delivered9/30/2026, 1:50:42 PM

Get notified

Email status@getmyhotels.com to be added to the manual notification list. We'll publish RSS and email subscriptions once we adopt a dedicated status host.

Subscribe by email

Reporting an outage you're experiencing right now? Email support@getmyhotels.com with the URL, time, and a screenshot. For security issues see /security